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    Returns

    Cancellation

    Right to cancel

    Under Distance Selling legislation, customers have a 14 day cooling-off cancellation period which is 14 days from the day the goods are received. This does not apply to items that are bespoke or personalised.

    Cancellation should be by email to:

    info@whiskyshop.com

    or in writing to Glenkeir Whiskies Limited, PO Box 7415, Glasgow G51 9BR.

    In the event of cancellation, the cost of returning the goods will be the responsibility of the customer and not The Whisky Shop and the goods must be returned within 14 calendar days of the date of cancellation. Refund will be made on receipt of the goods.