Our team are following government advice to work remotely, so we will be unable to dispatch any items until we reopen. In the meantime we have removed the 90 day limit on our free storage option, allowing you to store any winning lots in our Auction House until we are able to arrange delivery.
We take great care over all items being dispatched, ensuring the packaging is safe and secure for travel. With The Whisky Shop Auctions, you have three choices for delivery:
- Deliver to a home or work address
- Deliver to a branch of The Whisky Shop (UK only)
- Store in our Auction House for delivery/collection at a later date — free of charge
Any auction item being sent within the UK or Europe is dispatched with UPS and can be delivered to an address of your choice. With UPS My Choice you can also select a UPS Access Point at no extra cost, which allows you to collect your parcel from a convenient location in the UPS network of local shops across Europe, meaning you never have to worry about a missed delivery.
Delivery is calculated per bottle, where a bottle is assumed to weigh 2kg. Please note that delivery for some larger items may cost more due to additional weight.
We require someone of legal age under local licensing laws to be present at the delivery address to sign for acceptance of the goods. Goods are dispatched by a third party courier and their terms and conditions apply.
Items can be stored at the Auction House for up to 3 months free of charge – if you would like to store your items for longer please contact us.
In the United States of America, we can only deliver to California, Connecticut, Delaware, Florida, Idaho, Louisiana, Maine, Maryland, Massachusetts, Nebraska, New Jersey, New Mexico, New York, Oregon, Rhode Island, Texas, Vermont, Virginia, Washington DC, and Wyoming. We can also deliver to major cities in Alaska.
We regret that we are unable to ship to Tenerife due to restrictions on alcohol delivery.
PO boxes are not acceptable for delivery purposes.
Military bases are very difficult to deliver to and must as a minimum have a physical address attached to them.
Schools are not acceptable addresses due to the nature of the contents of the packages.