Delivery

We take great care over all items being dispatched, ensuring the packaging is safe and secure for travel. With The Whisky Shop Auctions, you have three choices for delivery:

  1. Deliver to a home or work address
  2. Deliver to a branch of The Whisky Shop (UK only)
  3. Store in our Auction House for delivery/collection at a later date — free of charge
    Items can be stored at the Auction House for up to 3 months free of charge – if you would like to store your items for longer please contact us.

United Kingdom (excl. NI)

From time of dispatch, delivery to:

  • Scotland, England and Wales takes 1-2 working days
  • Scottish Highlands and Scottish Islands takes 2-3 working days
  • Orkney and Shetland Islands takes 3+ working days

Delivery to a branch of The Whisky Shop takes 7-10 working days and must be collected within 30 days of delivery. To find your nearest branch click here.

If you have not received your items in 21 working days from receiving your dispatch confirmation, please contact us immediately.

Number of bottles Home Delivery Deliver to Shop
1 £12 £7
2 £15 £7
3 £18 £7
4 £21 £7
5 £24 £7
6 £27 £7
7 £30 £7
8 £33 £7
9 £36 £7
10 £39 £7

Northern Ireland

From time of dispatch, delivery to Northern Ireland takes 2-3 working days.

If you have not received your items in 21 working days from receiving your dispatch confirmation, please contact us immediately.

Number of bottles Home Delivery
1 £14
2 £17
3 £20
4 £23
5 £26
6 £29
7 £32
8 £35
9 £38
10 £41

International

European Delivery Update

We have had to temporarily suspend shipments to the following countries: Austria, Bulgaria, Croatia, Cyprus, Estonia, Finland, France, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Poland, Portugal, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, and Sweden.

We hope to resume delivery to these countries very soon. In the meantime you can choose to store any winning items free of charge in our Auction House.

Customs & Duties

The United Kingdom officially left the European Union on 31st January 2020 and the subsequent transition period ended on 31st December 2020. From 1st January 2021 it is likely that items being delivered to EU countries will be liable to local customs charges and VAT.

Please ensure you check with your local customs office for any applicable charges.


Delivery costs by country

From time of dispatch, delivery to the following regions:

  • Western Europe can take 3+ working days
  • Eastern Europe can take 5+ working days
  • everywhere else can take 7+working days

If you have not received your items in 21 working days from receiving your dispatch confirmation, please contact us immediately.

Please note: The cost of delivery will reset once the limit of 10 bottles has been reached. For example, the delivery cost of eleven bottles will be calculated by the cost of ten bottles plus the cost of one bottle.

Number of bottles Home Delivery
1 £50
2 £60
3 £70
4 £80
5 £90
6 £100
7 £110
8 £120
9 £130
10 £140
Number of bottles Home Delivery
1 £25
2 £28
3 £31
4 £34
5 £37
6 £40
7 £43
8 £46
9 £49
10 £52
Number of bottles Home Delivery
1 £85
2 £95
3 £105
4 £115
5 £125
6 £135
7 £145
8 £155
9 £165
10 £175
Number of bottles Home Delivery
1 £60
2 £70
3 £80
4 £90
5 £100
6 £110
7 £120
8 £130
9 £140
10 £150
Number of bottles Home Delivery
1 £26
2 £29
3 £32
4 £34
5 £36
6 £38
7 £40
8 £42
9 £44
10 £46
Number of bottles Home Delivery
1 £28
2 £31
3 £34
4 £37
5 £40
6 £43
7 £47
8 £50
9 £53
10 £56
Number of bottles Home Delivery
1 £26
2 £29
3 £32
4 £35
5 £38
6 £41
7 £44
8 £47
9 £50
10 £53
Number of bottles Home Delivery
1 £25
2 £28
3 £31
4 £34
5 £37
6 £40
7 £43
8 £46
9 £49
10 £52
Number of bottles Home Delivery
1 £32
2 £35
3 £38
4 £40
5 £42
6 £44
7 £46
8 £48
9 £50
10 £52
Number of bottles Home Delivery
1 £50
2 £60
3 £70
4 £80
5 £90
6 £100
7 £110
8 £120
9 £130
10 £140
Number of bottles Home Delivery
1 £25
2 £28
3 £31
4 £34
5 £37
6 £40
7 £43
8 £46
9 £49
10 £52
Number of bottles Home Delivery
1 £14
2 £17
3 £20
4 £23
5 £26
6 £29
7 £32
8 £35
9 £38
10 £41
Number of bottles Home Delivery
1 £50
2 £60
3 £70
4 £80
5 £90
6 £100
7 £110
8 £120
9 £130
10 £140
Number of bottles Home Delivery
1 £50
2 £60
3 £70
4 £80
5 £90
6 £100
7 £110
8 £120
9 £130
10 £140
Number of bottles Home Delivery
1 £50
2 £60
3 £70
4 £80
5 £90
6 £100
7 £110
8 £120
9 £130
10 £140

Please note that a liquor import license is required for every shipment exceeding 1 litre.

Number of bottles Home Delivery
1 £50
2 £60
3 £70
4 £80
5 £90
6 £100
7 £110
8 £120
9 £130
10 £140
Number of bottles Home Delivery
1 £25
2 £28
3 £31
4 £34
5 £37
6 £40
7 £43
8 £46
9 £49
10 £52
Number of bottles Home Delivery
1 £50
2 £60
3 £70
4 £80
5 £90
6 £100
7 £110
8 £120
9 £130
10 £140
Number of bottles Home Delivery
1 £32
2 £35
3 £38
4 £40
5 £42
6 £44
7 £46
8 £48
9 £50
10 £52
Number of bottles Home Delivery
1 £50
2 £60
3 £70
4 £80
5 £90
6 £100
7 £110
8 £120
9 £130
10 £140
Number of bottles Home Delivery
1 £50
2 £60
3 £70
4 £80
5 £90
6 £100
7 £110
8 £120
9 £130
10 £140
Number of bottles Home Delivery
1 £50
2 £60
3 £70
4 £80
5 £90
6 £100
7 £110
8 £120
9 £130
10 £140
Number of bottles Home Delivery
1 £32
2 £35
3 £38
4 £40
5 £42
6 £44
7 £46
8 £48
9 £50
10 £52

Please note we can only send a maximum of 7 bottles or 5 litres per parcel to Taiwan due to local restrictions.
This means that the cost of delivery will reset once the limit of seven bottles has been reached. For example, the delivery cost of eight bottles will be calculated by the cost of seven bottles plus the cost of one bottle.

Number of bottles Home Delivery
1 £50
2 £60
3 £70
4 £80
5 £90
6 £100
7 £110

Please note we can only send a maximum of 6 bottles per parcel to the United States due to a change with our courier.
This means that the cost of delivery will reset once the limit of six bottles has been reached. For example, the delivery cost of seven bottles will be calculated by the cost of six bottles plus the cost of one bottle. Shipments with more than 12 bottles may take longer to arrive and will be sent in split deliveries as we can only send 12 bottles per consignment.
Find more information, including prohibited states, on our USA Delivery page.

Number of bottles Home Delivery
1 £80
2 £90
3 £100
4 £110
5 £120
6 £130
7 £210
8 £220
9 £230
10 £240
11 £250
12 £260

Prohibited delivery

  • In the USA delivery to a number of states is prohibited – click here for more on USA delivery.
  • We regret that we are unable to ship to Tenerife due to restrictions on alcohol delivery.
  • PO boxes are not acceptable for delivery purposes.
  • Schools are not acceptable addresses due to the nature of the contents of the packages.

Additional Delivery Notes:

  • Delivery is calculated per bottle, where a bottle is assumed to weigh 2kg. Please note that delivery for some larger items may cost more due to additional weight.
  • We offer an optional Loss & Breakage Cover to all Auctions customers during the delivery section of the checkout process. This is provided by The Whisky Shop Auctions and covers loss of items or breakage in transit. Orders sent by Standard Shipping without Loss & Breakage Cover are covered only by our courier’s standard liability insurance, which includes loss of parcel but not breakage of glass. In the event of a breakage, we will enter a claim for compensation with the courier on your behalf but this is not guaranteed. The claims process takes 7 days with the courier, after which we will be in contact with you.
  • We require someone of legal age under local licensing laws to be present at the delivery address to sign for acceptance of the goods. Goods are dispatched by a third party courier and their terms and conditions apply.
  • Military bases are very difficult to deliver to and must as a minimum have a physical address attached to them.