Delivery

We take great care over all items being dispatched, ensuring the packaging is safe and secure for travel. With The Whisky Shop Auctions, you have three choices for delivery:

  1. Deliver to a home or work address
  2. Deliver to a branch of The Whisky Shop (UK only)
  3. Store in our Auction House for delivery/collection at a later date — free of charge

Any auction item being sent within the UK or Europe is dispatched with UPS and can be delivered to an address of your choice. With UPS My Choice you can also select a UPS Access Point at no extra cost, which allows you to collect your parcel from a convenient location in the UPS network of local shops across Europe, meaning you never have to worry about a missed delivery.

Delivery is calculated per bottle, where a bottle is assumed to weigh 2kg. Please note that delivery for some larger items may cost more due to additional weight.

We require someone of legal age under local licensing laws to be present at the delivery address to sign for acceptance of the goods. Goods are dispatched by a third party courier and their terms and conditions apply.

Items can be stored at the Auction House for up to 3 months free of charge – if you would like to store your items for longer please contact us.

Prohibited delivery

In the USA delivery to a number of states is prohibited – click here for more on USA delivery.

We regret that we are unable to ship to Tenerife due to restrictions on alcohol delivery.

PO boxes are not acceptable for delivery purposes.

Military bases are very difficult to deliver to and must as a minimum have a physical address attached to them.

Schools are not acceptable addresses due to the nature of the contents of the packages.


United Kingdom (excl. NI)

From time of dispatch, delivery to:
  • Scotland, England and Wales takes 1-2 working days
  • Scottish Highlands and Scottish Islands takes 2-3 working days
  • Orkney and Shetland Islands takes 3+ working days
Delivery to a branch of The Whisky Shop takes 5-7 working days. To find your nearest branch click here. If you have not received your items in 21 working days from receiving your dispatch confirmation, please contact us immediately.
Number of bottles Home Delivery Deliver to Shop
1 £12 £7
2 £15 £7
3 £18 £7
4 £20 £7
5 £22 £7
6 £24 £7
7 £26 £7
8 £28 £7
9 £30 £7
10 £32 £7

Northern Ireland

From time of dispatch, delivery to Northern Ireland takes 2-3 working days. If you have not received your items in 21 working days from receiving your dispatch confirmation, please contact us immediately.
Number of bottles Home Delivery
1 £14
2 £17
3 £20
4 £22
5 £24
6 £26
7 £28
8 £30
9 £32
10 £34

International

European Delivery Update

We have had to temporarily suspend shipments to the following countries: Austria, Bulgaria, Croatia, Cyprus, Estonia, Finland, France, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Poland, Portugal, Republic of Ireland, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, and Sweden.

We hope to resume delivery to these countries very soon. In the meantime you can choose to store any winning items free of charge in our Auction House.

Customs & Duties

The United Kingdom officially left the European Union on 31st January 2020 and the subsequent transition period ended on 31st December 2020. From 1st January 2021 it is likely that items being delivered to EU countries will be liable to local customs charges and VAT.

Please ensure you check with your local customs office for any applicable charges.


Delivery cost by country

From time of dispatch, delivery to the following regions:
  • Western Europe can take 3+ working days
  • Eastern Europe can take 5+ working days
  • everywhere else can take 7+working days
If you have not received your items in 21 working days from receiving your dispatch confirmation, please contact us immediately.

Please note: The cost of delivery will reset once the limit of 10+ bottles has been reached. For example, the delivery cost of eleven bottles will be calculated by the cost of ten bottles plus the cost of one bottle.


Number of bottles Home Delivery
1 £50
2 £60
3 £70
4 £80
5 £90
6 £100
7 £110
8 £120
9 £130
10 £140
Number of bottles Home Delivery
1 £25
2 £28
3 £31
4 £34
5 £37
6 £40
7 £43
8 £46
9 £49
10 £52
Number of bottles Home Delivery
1 £26
2 £29
3 £32
4 £34
5 £36
6 £38
7 £40
8 £42
9 £44
10 £46
Number of bottles Home Delivery
1 £28
2 £31
3 £34
4 £37
5 £40
6 £43
7 £47
8 £50
9 £53
10 £56
Number of bottles Home Delivery
1 £26
2 £29
3 £32
4 £35
5 £38
6 £41
7 £44
8 £47
9 £50
10 £53
Number of bottles Home Delivery
1 £25
2 £28
3 £31
4 £34
5 £37
6 £40
7 £43
8 £46
9 £49
10 £52
Number of bottles Home Delivery
1 £32
2 £35
3 £38
4 £40
5 £42
6 £44
7 £46
8 £48
9 £50
10 £52
Number of bottles Home Delivery
1 £50
2 £60
3 £70
4 £80
5 £90
6 £100
7 £110
8 £120
9 £130
10 £140
Number of bottles Home Delivery
1 £50
2 £60
3 £70
4 £80
5 £90
6 £100
7 £110
8 £120
9 £130
10 £140
Number of bottles Home Delivery
1 £50
2 £60
3 £70
4 £80
5 £90
6 £100
7 £110
8 £120
9 £130
10 £140
Number of bottles Home Delivery
1 £50
2 £60
3 £70
4 £80
5 £90
6 £100
7 £110
8 £120
9 £130
10 £140

Please note that a liquor import license is required for every shipment exceeding 1 litre.

Number of bottles Home Delivery
1 £50
2 £60
3 £70
4 £80
5 £90
6 £100
7 £110
8 £120
9 £130
10 £140
Number of bottles Home Delivery
1 £25
2 £28
3 £31
4 £34
5 £37
6 £40
7 £43
8 £46
9 £49
10 £52
Number of bottles Home Delivery
1 £50
2 £60
3 £70
4 £80
5 £90
6 £100
7 £110
8 £120
9 £130
10 £140
Number of bottles Home Delivery
1 £32
2 £35
3 £38
4 £40
5 £42
6 £44
7 £46
8 £48
9 £50
10 £52
Number of bottles Home Delivery
1 £50
2 £60
3 £70
4 £80
5 £90
6 £100
7 £110
8 £120
9 £130
10 £140
Number of bottles Home Delivery
1 £50
2 £60
3 £70
4 £80
5 £90
6 £100
7 £110
8 £120
9 £130
10 £140
Number of bottles Home Delivery
1 £50
2 £60
3 £70
4 £80
5 £90
6 £100
7 £110
8 £120
9 £130
10 £140
Number of bottles Home Delivery
1 £32
2 £35
3 £38
4 £40
5 £42
6 £44
7 £46
8 £48
9 £50
10 £52

Please note we can only send a maximum of 7 bottles to Taiwan due to local restrictions.

Number of bottles Home Delivery
1 £50
2 £60
3 £70
4 £80
5 £90
6 £100
7 £110

Find more information, including prohibited states, on our USA Delivery page.

Number of bottles Home Delivery
1 £70
2 £80
3 £90
4 £100
5 £110
6 £120
7 £130
8 £140
9 £150
10 £160