Seller’s Guide

There are six easy steps for selling with The Whisky Shop Auctions:

1. Contact us
2. Create your TWSA account
3. Send your items to us
4. Complete booking form
5. Enter the auction
6. Receive the sale proceeds

We also offer an instant cash-out option – click here for details.

What do we sell?

The Whisky Shop Auctions sells whisky, rum, cognac, gin and other spirits.  If an item, in our opinion, has no or minimal value, we will advise at the outset and decline to put it to auction.  We do not sell wines, beers and ciders, some ceramic decanters and unsealed products.

The selling process:

1. Contact us

   Here is how you can get in touch with us:

   By Email	[email protected]
   By Phone	+44(0)141 427 2950

2. Create your TWSA account

   • If you are a first-time seller on our website, make sure to read our terms & conditions first.
   • Set up your TWSA account by adding registration to your basket and creating an account during checkout – if you already have an account with whiskyshop.com, you can sign in with your existing details. There is a nominal registration fee of £5 plus VAT.
   • Before you drop off your item(s), it’s best to have registered first, as this saves time.

3. Send your auction items to us

   • Here is how you can get your items safe and secure to our auction house in Glasgow:

   Drop off bottles in store (free insurance up to £250)	Visit one of our 21 locations across the UK by appointment to have our staff process your items for delivery to our Auction House	Find your closest branch of The Whisky Shop here
   Arrange an uninsured courier collection	Fill in our form	Contact us
   Drop off at our Auction House in Glasgow	Please contact us to arrange an appointment at our Auction House.	TWSA Unit 203, 16 Buccleuch Avenue Hillington Park West Glasgow, G52 4NR
   Collection Service	We offer collection throughout the country.  There may be a charge for this service.	Contact us to arrange collection
   Post	Send to our Auction House by your preferred service.	TWSA Unit 203, 16 Buccleuch Avenue Hillington Park West Glasgow, G52 4NR

   Note:  There will be an additional cost for packing materials.

4. Book in the item(s) you have for sale

   • If you are dropping off your item(s) at one of our stores, please take two completed copies of the Customer Booking Form. One copy will be your receipt for the drop off and the other will remain with the item(s) in transit.
   • Your item(s) will be booked in at our Auction House in Glasgow and thoroughly for condition and authenticity.
   • During processing, each item will receive:
   1. Description of the item
   2. Assessment of condition and any imperfections noted
   3. Photography
   4. Auction start date
   5. Auction end date
   • Once each item has been processed, you will be able to view and track progress under the Selling section of your account.
   • We will then notify you by email that your item(s) has been booked into your account.
   • At our discretion, we may agree with you to set a reserve price on higher value items for a fee of £10.00+VAT. Reserves must be greater than £150, but will not be set higher than 80% of the item’s upper estimate. This means that reserves will not be set for items with an upper estimate less than £190.
   • If the reserve is not met, your item will remain unsold. You can then relist it for sale at a later date, or have it returned to you. Please note fees are due each time an item is listed in auction and item(s) will not be returned until fees have been settled.

5. Enter the auction

   • We will then catalogue your item and put it online as agreed.
   • The lot description will either have 2D or 360 spin photography, both of which are our copyright and may not be copied.
   • The description shall not be capable of amendment, except in the case of manifest error.

6. Payment for auctioned items

   • When the auction of your item(s) has ended and payment has been made by the buyer, the sale price(s) achieved minus any fees will be immediately available to you in your Virtual Wallet. You can:
     1. Use the funds to pay for items won in our Auctions.
     2. Transfer the funds to a nominated bank account.

Instant cash-out option

Some sellers may want to avoid the delay, expense and uncertainty of selling through the auction process. In these circumstances, we can make a cash offer to purchase all items brought to us at our discretion. Enquire with our Whisky Specialist Neil Jamieson by phone on +44(0)141 427 2919, or email.