FAQs

Do you ship to the USA?

Yes we do. Delivery can take between 5 and 10 working days. Please see our USA Delivery page for more details.

Do you ship to Sweden?

Yes, we do ship to Sweden, please allow 5-6 working days for your goods to arrive. You can find full details and costs on our International Delivery page.

How long does delivery take?

Once an order has been dispatched, delivery takes 1 – 2 working days for most UK mainland addresses, up to two weeks for Europe and up to 3 weeks for all other regions of the world.

Can I pay in my local currency?

Yes – you can choose to pay in your local currency during checkout. For more information see our payment page.

Can I add a gift message?

Yes – you can include a personalised gift message with your order. You can enter the message on the basket page during checkout and we will print this on a card to be included with your parcel.

Can you gift wrap?

Unfortunately, we are unable to offer this service as our priority is to ensure that your delivery arrives safely and securely.

Can I deliver to a third party?

Yes – simply enter the recipient’s address under ‘Shipping address’ during the checkout and enter your own details under ‘Billing address’.

Can I sell my whisky with The Whisky Shop?

Yes! We regularly buy individual bottles and collections for our archive and we even help customers place their bottles in our exclusive auctions for members of The W Club. If you are looking to sell a bottle or a collection of bottles, click here for more information.

Can I sell my cask?

Yes – we also buy casks to bottle exclusively for our customers. Find out more here.