Meet the Team
We know how important this purchase is for you and we will do all that we can to deliver to your expectations. One of our team will have personally handled your order and will have taken extreme care to ensure that it complies with your instructions. It will be expertly packaged using the best materials we can source. It will be dispatched to the addressee using a carrier that we have selected based on their track record for customer service. If you have any question or concern about your selection, feel free to get in touch and we will do all we can to help you.
Thank you for choosing The Whisky Shop.
Neil has been with The Whisky Shop for more than a decade, starting out in our Inverness shop in 2007 and running our website almost single-handedly for six years. Our resident whisky expert, Neil has a personable nature and boundless knowledge of whisky that sums up what we are all about.
Customer Service Manager
Based in Glasgow, Lynn started working with The Whisky Shop in November 2011. With experience in customer care having previously worked as a Dispensing Optician, Lynn takes pride assisting our large network of customers, associates and colleagues within The Whisky Shop.
Customer Service & Logistics
Aimi joined the team in 2013 to help with the busy Christmas period and has been with us ever since. With almost a decade of experience working with customers, Aimi ensures all orders and telephone enquiries are handled with care and efficiency.
From distilleries and bars to our dispatch team and customer service, there isn’t much Robbie hasn’t done. Taking on the role of website manager in early 2019, Robbie’s care and attention to detail help to make each customer’s experience an enjoyable one.
Social Media & Content Manager
Hailing from Manchester, Declan joined The Whisky Shop in 2018 taking his place as our resident social media manager. From posting the latest dram snaps on Instagram and broadcasting on Facebook Live to organising The W Club events and contributing to our blog, Declan has it covered.
The W Club Manager
As a former distillery tour guide and Mackmyra Brand Ambassador, Natalie brought her whisky knowledge and creativity to The W Club in June 2019. While tending to every facet of the club and its membership, Natalie spreads the word that whisky can be approachable and enjoyed universally.
Digital Marketing, SEO & PPC Manager
Alan joined the team in November 2018, bringing with him more than eight years search experience including international, local and E-commerce SEO. A veritable search engine guru, Alan helps introduce The Whisky Shop to whisky lovers around the world.
Joe joined The Whisky Shop team in 2016 fresh from a career in academic research. With a PhD in Mathematics and a background in web design and development, Joe makes sure customers are at the heart of our digital projects.